Claro Labs is a toxicology screening service. They are using mass spectrometers and unique scientific methods to screen urine samples for analytes important in pain medication management and other medical services.
When Claro first started processing samples it took them too long to analyze the data they gathered from their lab systems. They had to use a general, research focused software tool that interfaced with the miscellaneous hardware, spreadsheets, and handwritten notes to determine the positive or negative indications of results. The process was potentially error prone and inefficient. Our challenge was to provide Claro with a software solution to help speed up the process of reviewing their data, and compile the data in a way that could be presented to their clients.
When first getting involved with the project, we spent time with Blair Whitaker, the President of Claro, getting to know both the science and business of their operation. Because of the complexity of their processes and overall workflow it was very important that we understood all aspects of the process, and how each affected the data throughout. As our understanding evolved we were able to offer ideas that worked toward Claro's end goal.
Claro now uses their web based tool to manage all data that is collected in the lab. This data starts as multiple large tab delimited files with 10k to 20k lines of data each. Testing personnel at the lab upload these files into the system where it is parsed, analyzed, and stored. Next, a hierarchy of personnel must each review the same data and confirm either the systems decisions or the changes of the lower level user before them. Once the Director has reviewed and signed off on all changes, PDF reports are generated and sent to clients.
With this new system, Claro has reduced the time for processing one batch of data from approximately 6-8 hours to generally less than 1 hour. At the same time, confidence in both the data and audit trails are reinforced by the foundation of their new tool.